Question 1

Do you offer private trips, public trips, or both?

Accepted Answer

We offer both private and public trips. Private trips are built for your group only. You choose the destination, dates, pace, and focus. Public trips are pre-planned and open to individual travelers or smaller groups. If you want more flexibility and control, private travel is the better fit.

Question 2

How do you start planning a custom group trip?

Accepted Answer

You start by sharing your trip dates, destination, travel style, and group size. We use that information to build a custom quote and itinerary for you. If you are not sure where to begin, we can also suggest options that fit your group.

Question 3

How do I pay for the trip?

Accepted Answer

America Tours and Travel uses a secure online portal system. When a traveler registers for a trip, they create a personal account that can be accessed at any time using their login credentials.

Payments can be made by credit card or directly from a bank account. Fundraiser checks from schools are also accepted.

Question 4

Is my deposit part of the trip cost?

Accepted Answer

Yes! Your deposit counts toward the total cost of the trip, reducing the remaining balance you’ll need to pay.

Question 5

What is included in the cost of a trip?

Accepted Answer

Inclusions may vary from trip to trip. We handle every detail from start to finish, including reservations for ground and/or air transportation, hotels, meals, attractions, and events. Your registration page will denote anything that is not included in the cost of the trip.

Question 6

Can I purchase travel protection insurance for my trip?

Accepted Answer

Yes! Travel protection insurance is available for all trips. It helps cover unexpected events such as trip cancellations, medical emergencies, or other unforeseen situations. You can purchase it during registration or through your trip portal. We recommend reviewing the coverage options to choose the plan that best fits your needs.

Question 7

What if I register for the trip by paying my deposit, but later need to cancel?

Accepted Answer

Refunds may be limited depending on the timing of your cancellation and any non-refundable costs already incurred for your trip. We recommend reviewing the cancellation policy for full details.

Question 8

What kind of transportation will we use?

Accepted Answer

Depending on the group leader’s preference, you will travel to your destination by airplane or motorcoach. Once there, a motorcoach may be used to reach various sites as needed, while in some cities, you will explore on foot or use public transportation to visit many of the attractions.

Question 9

What kinds of hotels will we stay in?

Accepted Answer

We provide safe, quality accommodations for all trips. Our domestic hotels are nationally recognized chain hotels, including Marriott, Hilton, Sheraton, Holiday Inn, Hampton Inn, Best Western, etc. For international travel, we generally use centrally located 3- and 4-star hotels that have excellent access to sites and transportation.

Question 10

What kinds of meals are provided?

Accepted Answer

Participants start the day with breakfast at the hotel, with offerings that may vary by location. Lunches and dinners are provided while touring, either as sit-down meals or as funds loaded onto your trip debit card. On some trips, meals may not be included and would be at the traveler’s expense, but this is clearly noted during registration.

Question 11

How are dietary restrictions dealt with?

Accepted Answer

When you create an account on our portal system, you will have an opportunity to state any dietary restrictions. We will collect the dietary restrictions before the trip and report all restrictions and allergies to designated restaurants. We will also ask who specifically has any dietary restrictions on the trip so that we can better direct the servers at sit-down meals.

Question 12

Who will lead the trip?

Accepted Answer

For private trips, your group’s official leader is usually the organizer, supported by others as needed. Public trips do not have a designated group leader, but either way, a Tour Manager from America Tours and Travel will be with you every step of the way—at the airport, on the bus, and at your hotel—helping you enjoy every moment and guiding you through the amazing destinations included in your adventure.

Question 13

Can parent(s) or guest(s) come on the school trip?

Accepted Answer

The school leader decides if parents or guests are allowed to go on the trip. Please contact the teacher leading your trip for specific details and/or questions.

Question 14

How much spending money should participants bring?

Accepted Answer

How much money you’ll need is a personal choice—if you plan to buy souvenirs, you’ll want extra funds. Travelers flying to their destination should also budget for luggage fees, as these are not included in our trips. If certain meals are not included, as noted on the registration page, you’ll want additional money for food. Please keep in mind that these recommendations may vary for international travel.

Question 15

Additional Questions?

Accepted Answer

Email your Questions to: Agent@AmericaToursAndTravel.net

America Tours and Travel, LLC

(205) 337-7186

Frequently Asked Questions